Privacy Policy and Terms of Use
New York Hope
Effective Date: 05/12/2024
New York Hope (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This document serves as both our Privacy Policy and our Terms of Use, outlining how we collect, use, and protect your information and establishing the rules and conditions for using our services. By accessing or using our services, you agree to the terms outlined herein.
Privacy Policy
1. Important Notice
New York Hope is not a law firm, and the assistance we provide is not a substitute for professional legal advice. Our staff and volunteers may provide general legal information and guidance, but this should not be considered formal legal advice. If you need specific legal advice or representation, you should consult a licensed attorney.
2. Information We Collect
We may collect the following types of personal information:
- Personal Information: Name, email address, phone number, mailing address, and other contact details.
- Demographic Information: Age, gender, and other non-identifying details provided voluntarily.
- Case Information: Information related to your legal issues for the purpose of providing our services.
- Usage Information: Data about how you interact with our website or services, including IP address, browser type, and cookies.
3. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide and manage the informational and referral services you request.
- Communication: To contact you regarding your inquiries or provide updates about our programs.
- Improvement: To analyze and improve our programs, services, and website.
- Marketing: To send newsletters, updates, and information about our programs or upcoming events, provided you have opted in.
4. Data Storage and Security
We store your information on secure servers and use encryption and other industry-standard measures to protect it from unauthorized access.
Your data may be stored for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
5. Sharing and Disclosure of Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We may share your information in the following circumstances:
- Legal Compliance: If required by law, subpoena, or legal process.
- Service Providers: With trusted partners who assist us in delivering services, under strict confidentiality agreements.
6. Your Rights
You have the right to:
- Access your personal information.
- Request corrections to your information.
- Opt out of receiving marketing communications at any time.
To exercise these rights, contact us at info@nyhope.org.
7. Use of Cookies
Our website may use cookies to enhance your browsing experience. Cookies collect information about how you interact with our site but do not identify you personally. You can adjust your browser settings to refuse cookies.
8. Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to this Privacy Policy, your use of our services, or any other matter between you and [Non-Profit Name] must be resolved exclusively through arbitration. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules and procedures.
- Arbitration will take place in New York State, and the laws of the State of New York will govern the proceedings and this Privacy Policy.
- By using our services, you agree to waive any right to a trial by jury or participation in a class action.
Terms of Use
1. Acceptance of Terms
By accessing or using our services, you agree to these Terms of Use. If you do not agree, you may not use our services.
2. Eligibility
You must be at least 18 years old or have parental/guardian consent to use our services.
3. Permitted Use
You agree to use our services only for lawful purposes and in compliance with all applicable laws. You may not:
- Use our services to commit fraud, defame, harass, or infringe on others’ rights.
- Interfere with or disrupt our services, including through hacking, viruses, or automated systems.
4. Intellectual Property
All content on our website, including text, graphics, logos, and software, is owned by [Non-Profit Name] or licensed to us. You may not reproduce, distribute, or create derivative works without prior written permission.
5. Limitation of Liability
We strive to provide accurate and helpful information, but we do not guarantee the completeness or reliability of our content. [Non-Profit Name] is not liable for any damages resulting from your use of our services or reliance on the information provided.
6. Termination of Use
We reserve the right to terminate or suspend access to our services at any time for violations of these terms or other reasons.
7. Modifications to Terms
We may revise these Terms of Use at any time. Continued use of our services constitutes acceptance of the updated terms.
8. Governing Law
These Terms of Use and any disputes arising out of your use of our services are governed by the laws of the State of New York. Arbitration will be the exclusive forum for resolving disputes, as outlined above.
9. Contact Us
If you have any questions or concerns about this Privacy Policy and Terms of Use, please contact us at:
New York Hope
Email: info@nyhope.org
Phone: +1 (718) 719-6671
Address: 625 West 51st Street, New York, NY 10019, United States
This document reflects our commitment to transparency in how we handle your information and establish the rules for accessing and using our services. By engaging with our services, you acknowledge and agree to these terms.
